Shipping and handeling
Shipping cost is calculated at checkout based on the size and weight of your order, so the best way to find out the shipping cost for a specific item is to add it to your cart and proceed to checkout.
Instock items will ship out within 10 working days. For pre-order items, please refer to the shipping details in the product description.
This store ships out orders from the Netherlands. Shipping times are the same for all modes of mail. On average, packages take 2-4 weeks to reach their destination. However, some packages can take up to 3 months due to factors out of my control such as delays at customs, high delivery load during festive seasons etc. This store will not be held liable for shipping delays due to such circumstances that are out of my control.
This store uses PostNL to ship out orders. There are two modes of mail unregistered and registered mail.
Unregistered mail (untracked shipping)
Packages shipped via unregistered Mail are cheaper, but they will NOT come with a tracking number. These packages will not be trackable online. If the package fails to deliver, there is no guarantee that it will be sent back to my return address. registered mail also does not come with insurance, so if the package goes missing or is delayed I will not be able to provide a refund. This store will not be held liable for packages shipped via normal mail that go missing or undelivered.
Registered Mail (tracked shipping)
Packages shipped via Registered Mail are more expensive but they will come with a tracking number. If the package fails to deliver, it will be sent back to my return address. Registered packages also come with insurance, so if the package remains undelivered after 3 months, I can contact PostNL and refund the value of the package back to you.
Because PostNL hands over the package to your local postal service in your country it is up to them to deliver your package. If you feel that your local postal service isn't the 'very best' I recommend registered shipping.
the best one to judge this would be you and your experience with your local postal service.