Shipping policy

Shipping cost is calculated at checkout based on the size and weight of your order, so the best way to find out the shipping cost for a specific item is to add it to your cart and proceed to checkout.

Handling Times

See the message on he homepage when the next shipping batch will be.

Domestic shipping

Orders within the Netherlands will take about 2-4 days to arrive after shipping.
These orders will also ship with the shipping batch (see homepage for when the next shipping batch will be).

Shipping Times

This store ships out orders from the Netherlands. Shipping times are the same for all modes of mail. On average, packages take 2-4 weeks to reach their destination. However, some packages can take up to 3 months due to factors out of my control such as delays at customs, high delivery load during festive seasons etc. This store will not be held liable for shipping delays due to such circumstances that are out of my control.

Shipping Methods

This store ships from the Netherlands, there are 2 shipping options available.

Untracked shipping

Packages shipped via untracked shipping are cheaper, but they will NOT come with a tracking number. These packages will not be trackable online. If the package fails to deliver, there is no guarantee that it will be sent back to my return address. Untracked shipping also does not come with insurance, so if the package goes missing or is delayed I will not be able to provide a refund. This store will not be held liable for packages shipped via normal mail that go missing or undelivered.

Tracked shipping

Packages shipped with 'tracked shipping' will come with a tracking number. If the package fails to deliver, it will be sent back to my return address. Registered packages also come with insurance, so if the package remains undelivered after 3 months, I can refund the items value of the package back to you.

Because your local postal service in your country does the final delivery after it has left the Netherlands, it is up to them to deliver your package. If you feel that your local postal service isn't the 'very best' I recommend tracked shipping.